Privacy Policy

Date

This Privacy Policy was released on April 23, 2023.

Introduction

This is the Privacy Policy of The Pleasant Heart. In this Privacy Policy, we refer to our products and services as the “Service.” Please read on to learn more about our data handling practices. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use the Service.

Information we collect

When you install the Service on your device and register with The Pleasant Heart, personally identifiable information about you may be collected during the download process for the Service (as requested from you during the download process) when you register with us. For registration through The Pleasant Heart, you are required to provide your mobile phone number or your email address, city location, gender, name, depending on the device(s) you are using on the Service. You may also provide personally identifiable information, but that is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see “Your User Profile”) below.

In addition, when you install the Service on your device and register with The Pleasant Heart , you may be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails, and Facebook ID, but not notes or other personal information in your address book) and we will store it on our servers and use it to help you use the Service, for example, by synchronizing your The Pleasant Heart contacts between different devices you may want to use with the Service. If you do not want The Pleasant Heart to store this information, you may opt-out through your account settings in the The Pleasant Heart application at any time. However we may not be able to offer some of the features that require this information.

The Pleasant Heart may also collect and gather non-personally identifiable information, such as certain profile information including country of residence and preferences. In addition, The Pleasant Heart may collect and store information about your and others’ usage of and interaction with the Service and our websites, including matches, numbers of matches made by members, match durations, text messages, usage by geographies, device and connection information, IP address, device capability, bandwidth, statistics on page views, network type and traffic to and from our websites.

The Pleasant Heart allows you to share text messages, photos, screenshots, videos and other communications in the The Pleasant Heart  application with other users, and if you choose to do so your text messages, photos, screenshots, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other The Pleasant Heart users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the The Pleasant Heart  application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). The Pleasant Heart is not responsible for any use or misuse of information you share.

The Pleasant Heart may also collect and gather user contents (e.g., photos, screenshots, comments, and other materials) that you create on the Service. Your photo can be taken by other users on the The Pleasant Heart , and If they use capturing function provided by the The Pleasant Heart , those photos can be stored and used for The Pleasant Heart and 3rd party’s service(eg, Facebook, etc.). You can change the sharing option of 3rd party on the The Pleasant Heart settings. If you do not agree with all the terms of this Privacy Policy, do not use the Service.

To complete a commerce transaction on The Pleasant Heart item shop, you will be requested to provide your payment information, including your credit card number, card expiration date, CVV code, and billing address. In that event, we will transmit your information securely directly to a third party vendor or merchant who will collect such information in order to process and fulfill your purchase. The Pleasant Heart does not process or store your payment information. However, we may store other information about your purchases made on the Service, which may include the merchant’s name, the date, time and amount of the transaction and other behavioral information.

We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error. Sharing of your information We will not rent or sell your information to third parties without your consent, except as noted in this Policy. (Or the group of company to which The Pleasant Heart belongs )

Parties with whom we may share your information:

● We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that The Pleasant Heart is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences). But these Affiliates will honor the choices you make about who can see your contents.

● We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

● We may also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users our app receives. This information does not contain any personal or personally identifiable information, and is used to develop content and services that we hope you will find of interest.

● We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

Parties with whom you may choose to share your User Content:

● Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public. With this feature, The Pleasant Heart can be protected from exhibitionism. Once you have shared User Content or made it public, that User Content may be re-shared by others.